Last updated: June 2026
Start Ready Quest LLC sells personalized, AI-generated digital family quest plans delivered as PDF files. Because programs are generated specifically for your family and delivered digitally, refunds are not issued simply because you no longer want the program after download. Before purchasing, every customer is shown a full Mission 1 preview (at no cost) so you can evaluate the quality and content of your personalized program before committing. By completing checkout, you confirm that you have reviewed your preview and accept these terms. Refunds are considered on a case-by-case basis when a specific, describable issue occurred. We require a brief explanation of the reason when requesting a refund.
We will work with you on a refund, regeneration, or credit if one of the following applies: • Technical failure: your PDFs failed to download, rendered incorrectly, or were inaccessible due to an error on our end • Generation error: your program was generated with incorrect or broken content due to a bug or system error on our part • Material mismatch: the delivered program materially does not match the quality or structure shown in the Mission 1 preview you approved Simply deciding you no longer want the program, or that the content wasn't to your taste after downloading and reviewing it, does not qualify for a refund. The free preview exists so you can evaluate fit before committing. To request a refund, email [email protected] within 7 days of purchase with your order email and a brief description of the specific issue.
If your PDFs fail to download, render incorrectly, or are otherwise inaccessible due to a technical error on our end, we will either: • Re-send your download link immediately, or • Regenerate your program at no charge, or • Issue a full refund at our discretion To report a technical issue, email us at [email protected] with your order details.
If your program was generated with incorrect content due to a bug or error on our part, we will regenerate it free of charge. If incorrect information was entered during the wizard (wrong ages, mission count, etc.), we offer one complimentary regeneration as a courtesy. Additional regenerations may be offered at our discretion. We do not collect names. Each participant appears as Quester 1, Quester 2, etc.
We take purchase disputes seriously. If a chargeback is filed after a PDF has been downloaded, we will provide Stripe and the issuing bank with evidence of: • The free preview that was viewed prior to purchase • The download log confirming file delivery • These terms, which were acknowledged at checkout We reserve the right to block future purchases from accounts associated with fraudulent chargebacks.
Questions about your order? We're here to help. Email: [email protected] We aim to respond within 1-2 business days.
Start Ready Quest LLC is a parent-directed planning tool. All quests and activities must be reviewed, approved, adapted, and supervised by a parent or guardian before use.
Questions? [email protected]
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